FAQs
Welcome to the Rag City FAQs page! We know keeping your car in pristine condition is important to you, and we're here to help. Whether you have questions about our products you've come to the right place. Our goal is to provide you with the best car care products and ensure you have all the information you need to use them effectively. Browse through our FAQs to find answers to common questions, or reach out to us directly at (need email) if you need further assistance. Let's keep your car looking its best, together!
Frequently Asked Questions
What types of car detailing cloths do you offer?
We offer a wide range of premium car detailing cloths, including microfiber cloths, polishing cloths, waxing cloths, and interior cleaning cloths. All our cloths are sourced from trusted brands to ensure top-notch quality and performance.
Are your cloths reusable and machine washable?
Yes, all our car detailing cloths are designed to be reusable and machine washable. Simply follow the care instructions provided to ensure they remain effective and durable after multiple uses.
How can I place an order for your products?
You can place an order directly through our online shop. Browse our selection of products, add the items you need to your cart, and proceed to checkout. If you need assistance, please contact us at 0482465413 or operations@huntervdigital.com.au
Do you offer bulk purchase options for professional detailers?
Yes, we offer competitive pricing and bulk purchase options for professional detailers and businesses. Please contact us for more information on bulk pricing and to discuss your specific needs.
What is your return policy?
We strive to ensure that you are completely satisfied with your purchase. If you are not happy with a product, you can return it within 30 days of receipt for a refund or exchange. The product must be unused and in its original packaging. Please contact us for return instructions.
How long will it take to receive my order?
We offer fast and reliable shipping. Orders are typically processed and shipped within 1-2 business days. Delivery times may vary based on your location. You will receive a tracking number once your order has been shipped.
Are your cloths safe to use on all vehicle surfaces?
Yes, our cloths are designed to be safe for use on all vehicle surfaces, including paint, glass, plastic, leather, and vinyl. They are gentle and non-abrasive, ensuring a scratch-free finish.
Do you provide international shipping?
Currently, we offer shipping within Australia. For international shipping inquiries, please contact us to discuss your specific needs and to check if we can accommodate your request.
How can I stay updated with Rag City’s latest products and promotions?
You can stay updated by following us on our social media channels. We also recommend signing up for our newsletter to receive exclusive offers, product updates, and detailing tips directly to your inbox.